Frequently Asked Questions

General Event Questions

Online registrations for each ride will close 30 minutes prior to the start of the ride on Sunday 13 October 2019. It is important to be aware that on the day registrations will not receive a free jersey and may not receive a rider number plate.

An overview of the 2019 courses is can be found on the “Our Rides” page on the website.

We recommend downloading the Ride With GPS app, creating a free account, and saving your chosen distance route as a quick reference tool if needed on the day.

The full breakdown of each route is available via the route link to Ride With GPS.

The MB100 start line will be open from 4:30am for rider kit collection.

Each ride will be a staggered start according to the route:

167km – 5:00am

100km – 6:00am

60km –7:30am

20km – 8:30am

If you miss your rides designated start time, you can participate in the next scheduled route, for example if you are registered for the 100km ride and miss your start time you can ride in the 60km event. If you miss the final start time of 8:30am for the 20km ride, you will not be able to participate in the event.

The MB100 is a charity ride along some of Moreton Bay's most beautiful shorelines. The ride is designed for people to set themselves a goal, either through physical achievement or fundraising. In the interest of safety and participant enjoyment, we celebrate these achievements instead of the fastest ride times. The event is not a race.

The Family ride is the only route that follows 100% bike path.

All other course routes are on open roads alongside road traffic. Each route is supported by signage, volunteers, support vehicles and pit stops along the way. Noting that the 60km ride uses the Petrie to Kippa Ring rail path taking riders of a large stretch of road.

All cyclists are expected to follow Queensland Bicycle Road Rules while participating in the MB100.

Absolutely! Team registrations are encouraged! There is no extra cost to register a team, however each rider will need to register individually before forming a new team or joining an existing one. Teams can be made up of riders across all routes, and there is even a prize for the highest fundraising team - all you need is to agree on a team name and start recruiting!

Your registration fee covers the operational costs of running the event, including:

Access to fundraising resources including copy for support requests, MB100 logos and images, and fundraising inspiration

Rider Kit with your rider guide, bike plate with twist ties and map of the route.

All operations including drink stations and toilets.

Post-event entertainment, food stalls and more.

Dedicated volunteers assisting you at the start and finish line, and directing you out on the course.

Rest stops along the route with free electrolyte drinks, water and snacks.

Mechanical support at the start and finish line and roving the entire course.

Directional, safety and motivational signage mounted in visible areas throughout each course.

Support vehicles to take you to the next refreshment stop if you are unable to continue or require mechanical support.

Payment on the MB100 website is very secure. All payments are processed using Braintree Payments, a Paypal company. Processing donations through this platform required complete PCI DSS compliancy, which is the utmost level of security when processing payments online. The PCI DSS compliance has been done by Security Metrics, a leader in the security market. No credit card details are stored the system.

The website uses 128 bit SSL encryption technologies site-wide, which you can see by the padlock symbol in your browser URL bar. Every available effort is made to protect the privacy of the information you provide to us. To the extent we hold such information, we encrypt all email addresses, passwords and other contact details of the participants or people who make donations.

Congratulations on your registration! If you're still waiting on your confirmation email, quickly check your junk/spam folders in case it's hiding. If your email is not there email us at [email protected] and we’ll re-send it.

You certainly can. Please email us on [email protected] and we will organise the swap for you. Please note, there is no gap refund if you are going down in distance.

Go you good thing! You certainly can go up in distance. Please email us on [email protected] and we will organise the swap for you. A gap payment will be required to secure your change.

Registrations received prior to COB 30 September and whilst stocks last will have their jersey placed in their rider pack for collection prior to the event.

Fundraising

There is no penalty for not fundraising, however as part of your registration fee goes covers the running of the event, the funds you raise will help support important causes.

Any excess jersey stock will be available for purchase at rider pack collection and on the day of the event.

There are two ways to do this. You can either visit us at rider pack collection and on the day of the event or you can make an online donation on the MB100 website for the same value and retain the offline donations.

Yes. All donations are handled through the website and receipts will be sent at the end of the event. All donations of $2 or greater made to MB100 are tax-deductible.

On the Event Day

Online registrations for each ride will close 30 minutes prior to the start of the ride on Sunday 13 October 2019. It is important to be aware that on the day registrations will not receive a free jersey and may not receive a rider number plate.

There are no minimum speed requirements to register for this event, however you must be able to complete your chosen distance within 6 hours, with exception of the 167km which will have 8.5 hours.

Riders who are riding slower than the predicted 20km/h on the 167km route will be encouraged to be swept forward along the route (via an event vehicle) to ensure they are able to cross the finish line within the time frame.

Riders who do not wish to be swept forward should be aware that full course support will not be available to them after the cut-off time.

Our event is supported by course vehicles, volunteers and pit stops and staff to help all participants.

If you are unable to continue riding, that is okay. Please phone the emergency hotline number on your bib to notify event staff that you will not be continuing the event, or to request assistance.

Yes. However, available spaces are limited so we encourage riders and spectators to carpool or get dropped off.

The event will go ahead rain or shine and will only be cancelled on the advice from Queensland Police, should it be deemed unsafe. There are no refunds offered in the unlikely case the event is cancelled.

Children under the age of 16 must be accompanied by an adult, parent or guardian on the route.

For the routes that take part on open roads with regular traffic, we recommend a minimum age of eight years for participation. All families are welcome to cheer for riders along the course, or enjoy the activities and vendors at the event finish line while they wait for family & friends.

To ensure rider safety, no animals are permitted along the ride.

In accordance with Queensland Bicycle Road Rules, all participants must wear an approved bicycle helmet.

Event insurance covers participants for personal and third party injury, if caused by the negligence of the event organiser. Participants are not covered for accidents. The Moreton Bay Cycling Club is not responsible for any damage to or loss of equipment or personal belongings.

It is advisable for cyclists to carry their own personal accident insurance. Participants are only covered by the event insurance if they have paid their registration fee and checked in at the start point. Participants are not covered for any accident or injury occurring after leaving the cycle event or after discontinuing the cycle.

Moreton Bay Cycling Club recommends membership through Cycling Australia for all your rider insurance needs https://cycling.org.au/join-now

The finish line will be abuzz with stalls, food and drink vendors.

The Belvedere Hotel has arranged a secure bike racking area behind the Hotel and have a dedicate MB100 lounge for riders. We encourage participants to hang around and enjoy this space with your support crew after the ride, we think you've earnt it!

Watch the news page for further information.

We are unable to offer refunds as registration fees are used to cover the costs of running this fantastic event.

For more information about the 2019 MB100, please call 0405321947 during business hours or email [email protected]